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Sales And Service Manager

Required competencies:

  • Work experience as a business analyst and / or consultant for SAP modules SD (mainly), MM (would be a plus) in manufacturing companies with an extensive structure or consulting companies SAP.
  • Experience as a C / 4HANA consultant (Sales Cloud, Marketing Cloud, Commerce Cloud modules).
  • Work experience of at least 3 years in the direction of Sales, Sales, customer relationship management, Information technology.
  • Experience in systematization and automation of relevant company processes.
  • Experience with SAP information systems (ERP, C / 4HANA) and Microsoft Dynamics.
    Deep understanding of the architecture of building information systems for sales management – sales and marketing, sales planning for mining and metallurgical industries. Professional knowledge of the functional area Sales and Distribution (SD) of the SAP ERP system and SAP C / 4HANA modules.
  • Implementation and management of the architecture of business processes of the SD module, management of integration solutions with the processes of related modules (CO, MM, PP, LE, TM), integration with external systems. Experience in participating in projects to automate sales, sales and customer relationship management.
  • Experience in the development of project documentation (technical tasks, functional specifications, design solutions, regulations, process diagrams).
  • Practical experience in analyzing business processes in the direction of sales: the ability to identify bottlenecks in the processes; experience in systematizing and formalizing functional requirements; knowledge of methodology and tools for describing business processes.
  • Practical work experience in the sales departments of the enterprise and / or in trade organizations. Understanding of the sequence and methodology of sales processes, the list of accompanying documents and the requirements for their registration.
  • Experience in interacting with software distributors, technical consultants.
  • Experience in participation in tenders, preparation of technical specifications for organizing a tender.
  • Experience of interaction with the Customer of IT services and solutions at different levels.
  • Understanding of the management of the main processes for the provision of IT services.
  • The presence of a profile certificate SAP Certified Application Associate – Sales and Distribution will be a plus.

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